Privacy Policy
At Laylamaries Home Care Services, we are committed to maintaining robust privacy protections for our users. Our Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us when utilizing our web portal.
1. Information We Collect
We collect “Non-Personal Information” and “Personal Information.” Personal Information includes your Name, Email Address, Phone Number, and any explicit care notes or messages you voluntarily submit to us via our online digital consultation form.
2. How We Use and Share Information
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share your Personal Information with third parties for marketing purposes. We utilize your Personal Information strictly to coordinate internal operational logistics, initiate your clinical intake session, and pair your family with a certified professional caregiver whose skillset matches your specific home care requirements.
3. Data Security and Protection
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your secure system settings, and we utilize encrypted communication channels across our Framer web platform to prevent unauthorized structural data leaks.
4. Your Rights Regarding Personal Data
You have the right at any time to prevent us from contacting you for operational updates. You can request that we update, amend, or completely delete your personal contact details from our active intake database by reaching out to our administration desk directly.